Senior Operations Specialist

Permanent employee, Full-time · Lisbon (Hybrid)

Your mission

At Odds Scanner Group, we are looking for a Senior Operations Specialist to join our growing team in Portugal.

As part of the Operations team, you’ll play a pivotal role in expanding and scaling our delivery capabilities. Working closely with leadership and multiple teams, you’ll take ownership of process optimisation, performance reporting, and continuous improvement initiatives. If you thrive in dynamic environments and have a data-driven approach, this role is for you.

This position requires residency in Portugal or a willingness to relocate.

Responsibilities

Contribute to designing, implementing, and continuously optimizing processes to drive greater operational efficiency and alignment.
Create and maintain up-to-date documentation for all processes, workflows, and best practices to ensure company-wide clarity and consistency.
Partner with other departments to advise, support, and align operational practices with strategic business objectives.
Proactively identify and implement process improvements to boost productivity, quality, and team performance.
Monitor and report on KPIs to measure the success of projects and initiatives, providing actionable insights to senior management.
Facilitate clear and consistent communication across teams and stakeholders to ensure alignment on priorities, expectations, and progress.

Requirements

Bachelor’s degree in Business Administration, Operations Management, Project Management, or a related field. Relevant certifications (Six Sigma, Lean, TQM, Kaizen) are a strong advantage.
Minimum of 5 years of proven experience in operations management, or a similar role, preferably in a tech-driven or digital agency environment.
Strong ability to design, implement, and continuously improve operational processes with a focus on efficiency and scalability.
Excellent analytical and problem-solving skills, with a data-driven mindset to support decision-making and performance tracking.
Outstanding verbal and written communication skills in English, capable of engaging and influencing stakeholders at all levels. Portuguese language is nice to have.
Hands-on experience with task management platforms (Jira, ClickUp, Monday), documentation tools (Confluence, Google Docs), and data visualisation/reporting tools (Looker Studio, Google Sheets, Excel, Power BI).
Comfortable working in a fast-paced, dynamic environment with the ability to manage shifting priorities and multiple initiatives simultaneously.
Demonstrated ability to collaborate with cross-functional teams and department leaders to ensure operational alignment with strategic business goals.

Benefits

40 days of holidays of your choosing (take only the bank holidays you want!).
Flexible working hours.
Competitive salary up to €45,000 based on experience with great opportunities to grow.
Hybrid working model
Other benefits and allowances such as Sports, Health Insurance, and Education.
Clear short to medium-term objectives that will lead to a clear career path.

#LI-Hybrid

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About us

Based in Malta and Portugal, Odds Scanner is a media and technology company active in several sports and gambling markets in Latin America and the United States. Our brands, including Odds Scanner, Sambafoot, Tatame, and others, lead the way in delivering high-performance conversion funnels and engaging sports content. We have a diverse and international team with offices in Malta and Lisbon and team members working remotely in Brazil, the United States, Canada, Spain, and many other countries worldwide.

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We are looking forward to hearing from you!

Thank you for your interest in Odds Scanner. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to hr@oddsscanner.com.